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LEGAL COMPLIANCE & DATA PRIVACY

Privacy Policy & Data Protection Declaration

Last Updated: September 2026 • Governing Web Platform & Official Android Application (com.swenverse.app)

1. Executive Commitment

SWEN Universe ("SWEN", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of all users, customers, and enterprise partners across our web ecosystem (swenverse.com) and the official SWEN Universe Android application (com.swenverse.app).

This policy outlines how personal data is collected, processed, and safeguarded in strict adherence to the Information Technology Act (India), the Digital Personal Data Protection (DPDP) framework, and Google Play Developer Policies.

2. Information We Collect

  • Account Credentials: Full name, verified email address, phone number, and encrypted authentication tokens.
  • Commerce & Invoicing Details: Billing address, shipping destination (Delhi / Dubai regional fulfillment), GST/VAT identification numbers where applicable for commercial invoicing.
  • Technical Device Data: Mobile device architecture, operating system version, browser user-agent, and anonymized session logs strictly used for security telemetry and bug diagnostics.

3. Android Application Permissions (com.swenverse.app)

The official SWEN Universe Android App utilizes the minimal set of permissions required for core platform services:

android.permission.INTERNETRequired to communicate with secure HTTPS servers for store, auth, and real-time updates.
ACCESS_NETWORK_STATEEnables offline detection to prevent broken page loads when connection is interrupted.
POST_NOTIFICATIONSOptional permission for order dispatch updates and platform security alerts.
DOWNLOAD_WITHOUT_NOTIFICATIONPowers background downloading of commercial invoices, receipts, and technical brochures.

4. Data Protection & Zero-Leakage Invariants

We implement industry-standard AES-256 encryption in transit (HTTPS/TLS 1.3) and at rest. We do not sell, license, or barter user data to third-party ad networks or brokers. Sensitive financial transactions and role-based pricing operate through server-authoritative ledgers with zero client-side leakage.

5. Grievance Officer & Contact

For any questions regarding this Privacy Policy or to request account data deletion, contact our Data Protection Officer:

Operations: SWEN Universe Technology Hub, New Delhi, India / Regional Office: Dubai, UAE